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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Anyriah Wynn

April 30, 2026

5  out of  5
rating by Anyriah Wynn
"Lauren helped and handled every one of my requests for my daughter, she is great. This agency has great customer service!"
We responded:
"Thank you so much for the 5-star rating, Anyriah! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Amanda Franklin

April 29, 2026

5  out of  5
rating by Amanda Franklin
"I spoke with Lauren and she was very kind and helpful! I requested documents last minute and she sent it with urgency with no complaints."
We responded:
"Thank you so much for the 5-star rating, Amanda! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Eli Quezada

April 28, 2026

5  out of  5
rating by Eli Quezada
"Katherine was very nice and helpful."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Starla Byrne

April 24, 2026

5  out of  5
rating by Starla Byrne
"Alice Kwon agency has been wonderful & very helpful with my needs! I spoke with Lauren & she was absolutely amazing & so helpful! She took the time to help further explain my coverages & answered every question I had. She truly cared & made me feel heard. Best agency ever."
We responded:
"Thank you for the fantastic review, Starla! We are always here to help with your insurance needs here in Ellicott City . "
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Pablo Revolorio

April 23, 2026

5  out of  5
rating by Pablo Revolorio
"I love working with them thanks to Juan. Honestly at the beginning I was kinda skeptical because it’s Statefarm but they have been 1000% amazing with everything. Had an emergency a couple weeks ago and Juan helped to get through it. I 100% recommend them to be your agents. They will help you not matter what. When you call them ask for Juan he is just the best men they have in their office. You won’t regret it."
We responded:
"Thank you for the amazing review, Pablo! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Francis Lee

April 22, 2026

5  out of  5
rating by Francis Lee
"Great service as always. They know how to engage with customers."
We responded:
"Francis, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Alice Kwon’s Team!"
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Kimberly Canada

April 20, 2026

5  out of  5
rating by Kimberly Canada
"Tu was very helpful, professional and informative. Tu provide me with information that I was not aware and that could have been very costly for me and my family. Thank you Tu."
We responded:
"Thank you so much for the 5-stars, Kimberly! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Alice Kwon’s Team anytime."
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Franco Espina

April 17, 2026

5  out of  5
rating by Franco Espina
"Katherine was very professional and efficient in helping me with my requests."
We responded:
"Franco, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Alice Kwon’s Team—we are always here to help!"
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Dominique Smith

April 7, 2026

5  out of  5
rating by Dominique Smith
"I had a great experience with my agent Mr Tu! He explained my policy to me and the breakdown of my policy! He also gave some good discounts that I qualify for and his customer service was very good and helpful!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Noemi Espina delcid

April 6, 2026

5  out of  5
rating by Noemi Espina delcid
"The company is a very good place for good insurance. Katherine E helped me and my sister with our insurance plan and made sure everything went smoothly. Most deff recommend State Farm !"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Alice Kwon’s Team! We deeply appreciate your kind words here in Ellicott City . "
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Henderson Rodriguez

March 31, 2026

5  out of  5
rating by Henderson Rodriguez
"Had the best time working with Mario. He provided very good service which is what really swayed my decision in choosing State Farm, pricing and coverage that matched my needs. High recommended!"
We responded:
"Thank you for taking the time to leave such a great review, Henderson. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Dessie Bonduris

March 23, 2026

5  out of  5
rating by Dessie Bonduris
"Tu is very knowledgeable and I trust his advice!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Alice Kwon’s Team. "
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Sherell Freeman

March 17, 2026

5  out of  5
rating by Sherell Freeman
"Alice know the job and get it done fast thank you"
We responded:
"Sherell, thank you for your wonderful review of State Farm Agent Alice Kwon’s Team!"
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Juan Caceres

March 10, 2026

5  out of  5
rating by Juan Caceres
"excelente servicio"
We responded:
"We are grateful for your 5-star review, Juan! Thanks for taking a moment to share your positive rating of State Farm Agent Alice Kwon’s Team here in Ellicott City . "
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Corey Simmons

March 2, 2026

5  out of  5
rating by Corey Simmons
"Tu Tran is a great insurance agent at State Farm. He is always helpful and willing to work with me when I need help. He is patient and kind. I have had State Farm as my car insurance provider for 26 years. I would recommend them to anyone looking for great coverage and reliability!"
We responded:
"Thanks so much for the fantastic rating, Corey! We are so glad you had a positive experience with us here on State Farm Agent Alice Kwon’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Taquila Muse

February 26, 2026

5  out of  5
rating by Taquila Muse
"Alice Kwon has been exceptional in helping me through the process of obtaining good insurance. Very professional, easy to reach and will answer all questions when needed."
We responded:
"Wow, thank you for the 5-star review, Taquila! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Patricia Miranda

February 26, 2026

5  out of  5
rating by Patricia Miranda
"I’ve had a great experience with this insurance company. The customer service from Juan is super friendly, knowledgeable, and quick to respond to my questions. The process of setting up my policy was simple and clearly explained, and I feel confident knowing I’m well covered. I especially appreciate how smooth and quickly the process was. I highly recommend them to anyone looking for reliable and trustworthy coverage. Thanks again Juan."
We responded:
"Patricia, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Alice Kwon’s Team here in our Ellicott City office. "
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Mike Campanile

February 16, 2026

5  out of  5
rating by Mike Campanile
"Juan Aguirre was professional, patient and knowledgeable. Highly recommend."
We responded:
"Thank you for your kind review of State Farm Agent Alice Kwon’s Team. We appreciate it! Thank you for the amazing review, Mike! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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Kevin Booker

February 13, 2026

5  out of  5
rating by Kevin Booker
"I have been a client for over 6+years with Mrs. Alice Kwon - at State Farm Insurance. I never had a problem, and if so after calling the office my issue was resolved. I am also in the Drive Safe and Save program. It helps me buy saving money on my insurance account."
We responded:
"Thank you so much for the 5-stars, Kevin! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Alice Kwon’s Team anytime."
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Carolyn Newton

January 26, 2026

5  out of  5
rating by Carolyn Newton
"Wonderful"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Alice Kwon’s Team. "
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Dinora Espina

January 13, 2026

5  out of  5
rating by Dinora Espina
"excellent customer service!"
We responded:
"Hey Dinora, We appreciate the time you took to give us such a great rating! It's feedback like yours that reminds us why we do what we do. We'll be sure to share your experience with the rest of our team members as inspiration! We look forward to seeing you again soon."
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Johnny

December 31, 2025

5  out of  5
rating by Johnny
"Tu tran is a great person! I was able to save money and get a good deal on car insurance."
We responded:
"Thank you so much for the 5-star rating, Johnny! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. Johnny, We are grateful and appreciate the time you took to leave your review. We love that you had such a great experience! Thanks for sharing your feedback. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! It was a pleasure to serve you. Thank you so much for the 5-star rating, Johnny! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Mike Tran

December 22, 2025

5  out of  5
rating by Mike Tran
"Highly recommend Tu. Very knowledgeable and makes the process real easy to switch insurance."
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Huyen Vo

November 27, 2025

5  out of  5
rating by Huyen Vo
"Highly recommend Tu. Always professional and knowledgable."
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Richard Swenson

November 26, 2025

5  out of  5
rating by Richard Swenson
"Outstanding staff and service."