State Farm® Insurance Agent Alice Kwon
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sherell Freeman
March 17, 2026
"Alice know the job and get it done fast thank you"
"Sherell, thank you for your wonderful review of State Farm Agent Alice Kwon’s Team!"
Juan Caceres
March 10, 2026
"excelente servicio"
"We are grateful for your 5-star review, Juan! Thanks for taking a moment to share your positive rating of State Farm Agent Alice Kwon’s Team here in Ellicott City . "
Corey Simmons
March 2, 2026
"Tu Tran is a great insurance agent at State Farm. He is always helpful and willing to work with me when I need help. He is patient and kind. I have had State Farm as my car insurance provider for 26 years. I would recommend them to anyone looking for great coverage and reliability!"
"Thanks so much for the fantastic rating, Corey! We are so glad you had a positive experience with us here on State Farm Agent Alice Kwon’s Team. If there is anything we can do for you in the future, just give us a shout! "
Taquila Muse
February 26, 2026
"Alice Kwon has been exceptional in helping me through the process of obtaining good insurance. Very professional, easy to reach and will answer all questions when needed."
"Wow, thank you for the 5-star review, Taquila! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Patricia Miranda
February 26, 2026
"I’ve had a great experience with this insurance company. The customer service from Juan is super friendly, knowledgeable, and quick to respond to my questions. The process of setting up my policy was simple and clearly explained, and I feel confident knowing I’m well covered. I especially appreciate how smooth and quickly the process was. I highly recommend them to anyone looking for reliable and trustworthy coverage. Thanks again Juan."
"Patricia, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Alice Kwon’s Team here in our Ellicott City office. "
Mike Campanile
February 16, 2026
"Juan Aguirre was professional, patient and knowledgeable. Highly recommend."
"Thank you for your kind review of State Farm Agent Alice Kwon’s Team. We appreciate it! Thank you for the amazing review, Mike! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
Kevin Booker
February 13, 2026
"I have been a client for over 6+years with Mrs. Alice Kwon - at State Farm Insurance. I never had a problem, and if so after calling the office my issue was resolved. I am also in the Drive Safe and Save program. It helps me buy saving money on my insurance account."
"Thank you so much for the 5-stars, Kevin! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Alice Kwon’s Team anytime."
Carolyn Newton
January 26, 2026
"Wonderful"
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Alice Kwon’s Team. "
Dinora Espina
January 13, 2026
"excellent customer service!"
"Hey Dinora, We appreciate the time you took to give us such a great rating! It's feedback like yours that reminds us why we do what we do. We'll be sure to share your experience with the rest of our team members as inspiration! We look forward to seeing you again soon."
Johnny
December 31, 2025
"Tu tran is a great person! I was able to save money and get a good deal on car insurance."
"Thank you so much for the 5-star rating, Johnny! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. Johnny, We are grateful and appreciate the time you took to leave your review. We love that you had such a great experience! Thanks for sharing your feedback. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! It was a pleasure to serve you. Thank you so much for the 5-star rating, Johnny! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Mike Tran
December 22, 2025
"Highly recommend Tu. Very knowledgeable and makes the process real easy to switch insurance."
Huyen Vo
November 27, 2025
"Highly recommend Tu. Always professional and knowledgable."
Richard Swenson
November 26, 2025
"Outstanding staff and service."
Crystal Petty
November 17, 2025
"My payment wasn't on auto pay."
Yomi A
November 13, 2025
"Excellent service. Very professional."
Chrissie Lee
November 5, 2025
"It was a pleasure speaking with Tu Tran. He was super helpful and help me with a really good quote. I would definitely recommend."
JAYRO REYES
October 28, 2025
"Estoy muy agradecido con State farm por que me han ayudado mucho con mis carros y mi casa 🏠 Juan asi un excelente agente siempre esta dispuesto ayudarme y resuelve todas mis dudas, lo recomiendo 100%"
Yolanda Brunson
October 13, 2025
"Longtime Customer of State Farm- Great Customer Service"
"Thank you so much for being a longtime customer and for your kind words about our customer service! We're thrilled to hear that you've had a great experience with State Farm. Your loyalty means a lot to us, and we're always here to support you whenever you need. If there's ever anything we can do to assist you further, please don't hesitate to reach out!"
Roger Wardlaw
October 8, 2025
"I called different Insurance companies looking for a better price , they all were quick to give me a quote ,within minutes they gave me a ridiculous amount . I mentioned my frustration to a friend who has StateFarm and they suggested that I call his agent Mr. Tu. I called Mr .Tu for an auto quote and he took time to analyze my needs an gave me a really good price and since I have a home .He looked at a policy for that and again address my concerns and came back with better deal than what I originally had. Mr. Tua.really help me and I highly recommend Mr.Tu ."
"Thank you so much for sharing your experience and kind words about Mr. Tu. We’re delighted to hear that he took the time to understand your needs and was able to provide you with better coverage and pricing for both your auto and home insurance. Your recommendation means a lot to us. Please don’t hesitate to reach out if you need any further assistance in the future!"
Chase Waterstradt
June 27, 2025
"Worst agent I ever had since being with State Farm my entire life. Happy State Farm app has change your agent option. I’m sure she’ll take time to post something now and give great explanation or shift blame that’s ok 👍. Wish her success with her other clients, and future."
"Thank you for sharing your feedback. I'm sorry to hear that your experience did not meet your expectations. Providing excellent service is very important to me, and I would appreciate the opportunity to better understand your concerns and address them directly. Please feel free to contact me at your convenience so we can work towards a resolution. Wishing you all the best moving forward."
Marc Sundstrom
June 4, 2025
"Tu was extremely helpful. I had called and talked to him multiple times with different questions and he was always able to provide great customer service."
"Thank you so much for your kind words! We're thrilled to hear that Tu was able to assist you and provide excellent customer service. If you ever have more questions or need further assistance, please don't hesitate to reach out. We appreciate your support!"
Karen Montanez
March 21, 2025
"Mr, Tu is my agent and one of the best customer service I've encountered. You can call or email them and will answer your questions and help you with no attitude and are always pleasant. I am glad I switched my insurance and picked this office as my local agent. You guys deserve 10 stars."
"Thank you so much for your wonderful feedback! We're delighted to hear that Tu and our team have provided you with exceptional service. It means a lot to us that you chose our office as your local agent, and we truly appreciate your kind words and support. If you ever need anything, we're always here to help!"
Mary Mims-Smith
March 11, 2025
"I'm grateful to have received this helpful insurance update with Mr. Juan, from State Farm. He was very patient with answering each of my questions concerning my vehicles, home and life policy insurance! I would recommend this service to other policy holders to ensure clarity with all that's available to them. Thanks! MMS 3/11/2025"
"Thank you so much for your thoughtful review! We're glad to hear that Juan was able to provide clear and patient assistance with your insurance questions. Your recommendation means a lot to us, and we're always here to help you and other policyholders with any insurance needs. Thanks again for choosing us!"
Joshua barclay
December 18, 2024
"Great service and problem was addressed quickly, Briana was very helpful and thoughtful."
Daryl Collins
November 14, 2024
"Alice Kwon... with the professional help with Tu...is the best TAG TEAM I've ever experienced....If you want a COMPETENT Insurance Company... Alice Kwo with State Farm will be your best bet...... SINCERELY ‼️"