State Farm® Insurance Agent Alice Kwon
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Huyen Vo
November 27, 2025
"Highly recommend Tu. Always professional and knowledgable."
Richard Swenson
November 26, 2025
"Outstanding staff and service."
Crystal Petty
November 17, 2025
"My payment wasn't on auto pay."
Yomi A
November 13, 2025
"Excellent service. Very professional."
Chrissie Lee
November 5, 2025
"It was a pleasure speaking with Tu Tran. He was super helpful and help me with a really good quote. I would definitely recommend."
JAYRO REYES
October 28, 2025
"Estoy muy agradecido con State farm por que me han ayudado mucho con mis carros y mi casa 🏠 Juan asi un excelente agente siempre esta dispuesto ayudarme y resuelve todas mis dudas, lo recomiendo 100%"
Yolanda Brunson
October 13, 2025
"Longtime Customer of State Farm- Great Customer Service"
"Thank you so much for being a longtime customer and for your kind words about our customer service! We're thrilled to hear that you've had a great experience with State Farm. Your loyalty means a lot to us, and we're always here to support you whenever you need. If there's ever anything we can do to assist you further, please don't hesitate to reach out!"
R
October 8, 2025
"I called different Insurance companies looking for a better price , they all were quick to give me a quote ,within minutes they gave me a ridiculous amount . I mentioned my frustration to a friend who has StateFarm and they suggested that I call his agent Mr. Tu. I called Mr .Tu for an auto quote and he took time to analyze my needs an gave me a really good price and since I have a home .He looked at a policy for that and again address my concerns and came back with better deal than what I originally had. Mr. Tua.really help me and I highly recommend Mr.Tu ."
"Thank you so much for sharing your experience and kind words about Mr. Tu. We’re delighted to hear that he took the time to understand your needs and was able to provide you with better coverage and pricing for both your auto and home insurance. Your recommendation means a lot to us. Please don’t hesitate to reach out if you need any further assistance in the future!"
Chase Waterstradt
June 27, 2025
"Worst agent I ever had since being with State Farm my entire life. Happy State Farm app has change your agent option. I’m sure she’ll take time to post something now and give great explanation or shift blame that’s ok 👍. Wish her success with her other clients, and future."
"Thank you for sharing your feedback. I'm sorry to hear that your experience did not meet your expectations. Providing excellent service is very important to me, and I would appreciate the opportunity to better understand your concerns and address them directly. Please feel free to contact me at your convenience so we can work towards a resolution. Wishing you all the best moving forward."
Marc Sundstrom
June 4, 2025
"Tu was extremely helpful. I had called and talked to him multiple times with different questions and he was always able to provide great customer service."
"Thank you so much for your kind words! We're thrilled to hear that Tu was able to assist you and provide excellent customer service. If you ever have more questions or need further assistance, please don't hesitate to reach out. We appreciate your support!"
Karen Montanez
March 21, 2025
"Mr, Tu is my agent and one of the best customer service I've encountered. You can call or email them and will answer your questions and help you with no attitude and are always pleasant. I am glad I switched my insurance and picked this office as my local agent. You guys deserve 10 stars."
"Thank you so much for your wonderful feedback! We're delighted to hear that Tu and our team have provided you with exceptional service. It means a lot to us that you chose our office as your local agent, and we truly appreciate your kind words and support. If you ever need anything, we're always here to help!"
Mary Mims-Smith
March 11, 2025
"I'm grateful to have received this helpful insurance update with Mr. Juan, from State Farm. He was very patient with answering each of my questions concerning my vehicles, home and life policy insurance! I would recommend this service to other policy holders to ensure clarity with all that's available to them. Thanks! MMS 3/11/2025"
"Thank you so much for your thoughtful review! We're glad to hear that Juan was able to provide clear and patient assistance with your insurance questions. Your recommendation means a lot to us, and we're always here to help you and other policyholders with any insurance needs. Thanks again for choosing us!"
Joshua barclay
December 18, 2024
"Great service and problem was addressed quickly, Briana was very helpful and thoughtful."
Daryl Collins
November 14, 2024
"Alice Kwon... with the professional help with Tu...is the best TAG TEAM I've ever experienced....If you want a COMPETENT Insurance Company... Alice Kwo with State Farm will be your best bet...... SINCERELY ‼️"
JK Audio Post Production
October 15, 2024
"Excellent staff, customer service is the best."
D Aaron Coner
September 11, 2024
"Super fast and saved us boat loads."
Susan Ingram
September 4, 2024
"Great working with Juan on lowering my premiums and reviewing my current coverage!"
Sabrielle Sappe
August 20, 2024
"Briana was such an amazing help at giving me an insurance quote. She took her time in explaining everything that I needed to know and helped me with every question I asked.!!"
julius elad
August 14, 2024
"I got the best service from Tu. He to me is the best Insurance agent you can count on. He knows how to make a customer feel comfortable and happy. I have been with them for under 6months and I am very happy and comfortable. Thanks Tu. You are the best"
Patricia Lanier
August 7, 2024
"I contacted the State Farm office today to notify them of an address change. Spoke with Hiba, a member of my agent’s team. She was extremely professional, personal and efficient. After updating my policy, Hiba contacted me directly to let me know my 6 month policy coverage premium’s decreasing. Great customer service experience - thank you Hiba and State Farm😊"
Anthony Mackey (The 70's Man)
August 1, 2024
"Brie was very very friendly, patiently informed me well, she even called me back to even see if I was still interested from a prior call."
Park Ave
July 16, 2024
"Loved my experience with the great guys at this state farm location. Ask for Tu, he's very professional and went the extra mile to get me the lowest price on my policy."
Vic Flores
June 28, 2024
"Had an excellent experience, and got a lower rate than my last insurance provider On auto and renters insurance. I really want to highlight Shanice Silva’s help in making it all possible, having the patience with me, and walking me through the services and rates. She is very knowledgeable about what she’s selling and it was a smooth transition overall thanks to her."
Lori Hudnall
June 20, 2024
"Got a great quote to bundle car insurance and other services, best quote by far! They walked me through everything on the phone and online and made the whole process stress free."
gilbert lim
April 17, 2024
"I am very satisfied with the response and professionalism with my auto insurance agent, Tu Tran. He is very responsive and knowledgeable."